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Instruções de Aplicação
Vinyl consists of three layers: white overlay paper, decorative vinyl and transfer film (clear).
VINYL APPLICATION INSTRUCTION
- Spatula or Credit Card
- Crepe tape
- Scissors and/or X-act
- Tape Measure and/or Level (suitable for medium and large format vinyl)
The surface to be decorated must be clean and free from dust, grease and other visible residues. Do not apply if the surface is damp.
1 - Carefully peel off the white coating paper, which is located behind the Decorative Vinyl protecting your glue.
2 - Position and carefully glue the vinyl in the intended place with the help of a spatula/credit card.
3 - Slowly lift the transfer film that wraps the front of the decorative vinyl. During the process check that the designs remain on the surface where you are applying.
4 - Your decorative vinyl is finally applied.
What is the shipping term?
The shipping period is up to 5 working days in mainland Portugal.
When you make the payment, you will be notified being able to check the status of the order through your personal customer area.
What is the shipping cost?
The shipping cost depends on the price list stipulated by our transport partner (CTT).
All orders over 50€ in mainland Portugal are free.
What is the deadline?
If you chose delivery by CTT, the approximate time is 48 working hours in mainland Portugal and 72 working hours in the rest of Europe.
Due to the current situation, these deadlines can be extended and the customer is responsible for tracking the order through the CTT website.
You can also pick up your order at Stick It Up - Foco Criativo, Rua da Fonte Nº781 Ap.105 4830-323 Póvoa de Lanhoso, Portugal.
How can I track my order?
After making your purchase you will receive the tracking number corresponding to the order so you can follow it on the CTT website.
I missed home delivery. How should I proceed?
If the order is not delivered by hand by the postman, you are responsible for picking it up in due time at the CTT station.
What are the payment methods?
Through shop.fococriativo.pt you can pay by:
- MB way
- Reference entity
Trocas e Devoluções
What is the deadline to exchange or return my product?
Stick It Up - Foco Criativo accepts the exchange or return of your items within a maximum period of 14 days as long as they have not been used and the original packaging is intact.
You are entitled to claim any defect, inaccuracy or inadequacy of the product in relation to what was ordered.
How will the refund be made?
To exchange or return an item you must contact us through your customer area, select tickets and explain the reason.
After confirming the conditions of the item you will be refunded by the same method of payment within 5 working days. For ATM payments the refund will be made by bank transfer.
The transportation costs caused by the exchange or return will be carried by you. In this situation only the value of the items is refunded and you are responsible for the shipping costs.
If the return is the cause of a logistical error, Sticki It Up – Foco Criativo will only collect the item after your contact, assuming the return charges as well as shipping costs for the correct product.
Especificações dos Produtos
On which surfaces can the sticker be applied?
Our stickers are ready to be applied on all smooth surfaces. These must be previously cleaned, free from grease and dirt.
If the stickers are intended for painted or coated surfaces, the paint must not contain any traces of anti-dirt agents, latex, oil or silicone.
Does the sticker have a background color?
All our wall stickers are cut-out without white or transparent outline which allows for a better finish and a refined decoration effect.
Are our stickers repositionable?
Foco Criativo stickers are not repositionable. These stickers are designed so that the adhesion lasts as long as possible.